Shipping policy
Thank you for shopping with MeyJeyverse. Please read this shipping policy carefully before making your purchase.
- Processing Time: All orders are processed within 10 business days (excluding weekends and holidays) after receiving payment confirmation. We will notify you by email or phone if there are any delays in processing your order.
- Some of our items are made to order, meaning production begins only after the order is placed and confirmed. Once the item is created, it will then be shipped. Please allow additional time for these custom pieces, as they are crafted with care and intention.
- Shipping Methods: We offer the following shipping methods:
- We use a third party to print our products. All your shipping info Will we provided in your order email.
- International Shipping: Delivery times vary depending on the destination country. Customs clearance may cause delays beyond our control.
- Shipping Rates: Shipping rates are calculated based on the weight of your order, the shipping method selected, and the destination address. You can view the shipping costs at checkout before completing your purchase.
- Order Tracking: Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can track your order using the provided tracking number on our website or the carrier's website.
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Shipping Restrictions:
We do not ship to P.O. boxes or APO/FPO addresses. - Delivery Issues: If you encounter any issues with the delivery of your order, please contact us immediately. We will work with the shipping carrier to resolve any delivery problems as quickly as possible.
- Incomplete or Incorrect Address: Please ensure that the shipping address provided during checkout is accurate and complete. We are not responsible for orders shipped to an incorrect or incomplete address provided by the customer.
- Customs and Import Taxes: International orders may be subject to customs duties, taxes, and import fees levied by the destination country. These charges are the responsibility of the recipient and are not included in the item price or shipping cost.
- Shipping Policy Changes: We reserve the right to update or modify our shipping policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.
If you have any questions or concerns about our shipping policy, please contact us at themeyjey@gmail.com for assistance.